Glossary

Process instance

Also called: case

A concrete, individual execution of a process: a case, a request, a file. It is the unit on which evidence accumulates, timings are measured and fulfilment of the objective is verified in…

A concrete, individual execution of a process: a case, a request, a file. It is the unit on which evidence accumulates, timings are measured and fulfilment of the objective is verified in practice.

It is the unit on which everything becomes verifiable: timing, decision, evidence and indicator. A process with no identifiable instances can be described, but not measured or audited.

Related terms

Business process

A coordination of activities, decisions, roles, data and rules aimed at producing a valuable outcome.

Event log

A structured trail in which each process instance records case, activity, timestamp, user and action.

State and transition

How the executable process is implemented: states represent the situations a case can be in, and transitions the conditions allowing movement between them.

Trajectory

Each possible path a process instance can follow from a start event to an end event.