Glossary

Objective-Driven Process Design

Also called: ODPD · objective-driven design

Designing the future process as the mechanism that maximises a verifiable objective, instead of optimising the current one.

Objective-Driven Process Design starts from the objective rather than from the existing process. The future process is not the current one optimised: it is the mechanism designed to maximise fulfilment of an objective that can be verified. If the objective cannot be verified, the design is not approved.

Two consequences follow. The current state is analysed with a limit — only what prevents the objective, which is what stops a mapping exercise from consuming the budget before anything is transformed. And every exception is designed and governed, because a normal path that reaches an outcome plus informal exceptions somebody resolves by email is not one process but a process and a blind spot.

On this site: Methodology →