Glossary

Semantic coherence

The condition in which every area uses the same concept with the same meaning. Its absence produces automations that work technically and fail commercially, as when customer, user and third…

The condition in which every area uses the same concept with the same meaning. Its absence produces automations that work technically and fail commercially, as when customer, user and third party denote the same person across three systems.

Its absence shows up not as an error but as a recurring argument: two departments report the same indicator with different figures and both are right, because they are not counting the same thing.

Related terms

Master data

Shared reference entities consumed by multiple processes and systems, such as customer, supplier or product.

Ontological model

The formal vocabulary of the business: the actors, objects, events, transactions and outcomes the organization handles, and how they relate.

Semantic control at the point of creation

The principle that reuse precedes creation: before creating an entity, one must check whether the concept already exists.